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Delete an Account

There are two options when it comes to deleting accounts:

Immediate Delete

To immediately delete an account, make a request to DELETE /a/{client_id}/accounts/{id}. Accounts deleted using this method are immediately unavailable. You can't upgrade the accounts, access any data, or do anything else with the account. The data is queued for deletion and processes within three days.

The following also occurs:

  • Billing stops.
  • Syncing stops.
  • If you try to re-authenticate an account deleted using this method, any prior data won't be available.
  • There are no webhooks sent for deleted accounts.

Downgrade and Cancel

If you prefer flexible timing before making an account unavailable, we recommend first revoking the access tokens and then downgrading the account. The account is queued for deletion within three days. If you need to re-activate the account, you can upgrade it. Additionally, if the user re-authenticates their account within the three days, we won't delete the account.

For more information on the requests needed for this method, check out our guides below:

  1. Revoke either the account's access token or all tokens.
  2. Cancel the account.

GDPR

If you require confirmation of the deletion of an account within the three day time frame, please contact us and make a request for GDPR deletion.