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Microsoft Exchange Server Errors

Server Error Retry Later 111 or 85

When syncing email through the ActiveSync protocol, sometimes the server will return a 111 error. 111 error is usually a temporary issue.

Solution Server Error Retry

  • Nylas will retry the request following ActiveSync’s suggested procedures.
  • If we repeatedly receive the error despite multiple retry attempts, Nylas may stop attempting to sync the email account. If this happens, we recommend reaching out to the email provider or administrator to see if they can help further diagnose the issues happening on their server.

ServerError 110

The Exchange server has experienced an internal server error.

Solution Server Error 110

  • Nylas will attempt the request again.
  • If the request doesn't work, Nylas will stop syncing the account.
    Reach out to your email administrator or provider so they can help debug the server with you.