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Delete an Account

There are 2 ways to delete an account:

Immediate Delete

Make a request to DELETE /a/{client_id}/accounts/{id}. Accounts deleted using this method will be immediately unavailable. You can not upgrade the accounts, access any data or do anything else with the account. The data is queued for deletion and will process within 3 days.

  • Billing is stopped
  • Syncing is stopped
  • If you try to reauthenticate an account deleted using method, older data will not be available

Downgrade and Cancel

If you prefer to have some time before an account is made unavailable, first revoke the access tokens and then downgrade the account. The account is queued for deletion within 3 days. Using this method, you can upgrade the account again to activate it. Or a user can re-authenticate their account within the 3 days, and the account will not be deleted.

  1. Revoke the account's access token, or revoke all tokens.
  2. Cancel the account.

GDPR

For GDPR purposes, if you must confirm a deletion within 3 days, please contact us and make a request for GDPR deletion.