This page describes common issues you might encounter when connecting to Zoom Meetings and how to troubleshoot them.
Participants can’t join round-robin meetings
If participants can’t join round-robin meetings, check if conf_settings has the following settings: join_before_host: false or waiting_room: true. You need to set these parameters to join_before_host: true or waiting_room: false to enable participant access.
Zoom meeting creation fails
If you try to create a Zoom meeting and Nylas returns an error message, you might have passed invalid settings to conf_settings. For more information about the valid parameter settings, see Zoom’s Create a Meeting API documentation.