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Get header contents

Sometimes, Nylas might need detailed email header information to debug certain sync issues. This page describes how to find this information on the following email providers:

Gmail and Google Inbox

Follow these steps to find the detailed header information for Gmail and Google Inbox:

  1. Open the email message in the provider's UI.
  2. Click the dropdown menu and, from the list, select Show original:
    Gmail Show Original Message
  3. Copy the entire raw email message and send it to Nylas.

Microsoft Office365 and Outlook

Follow these steps to find the detailed header information for Office365 and Outlook:

  1. Open the email message in the provider's UI.
    Outlook Message Details
  2. Copy the entire contents of the email message's details and send it to Nylas.
    Copy Message Details Outlook