Get header contents
Sometimes, Nylas might need detailed email header information to debug certain sync issues. This page describes how to find this information on the following email providers:
Gmail and Google Inbox
Follow these steps to find the detailed header information for Gmail and Google Inbox:
- Open the email message in the provider's UI.
- Click the dropdown menu and, from the list, select Show original:
- Copy the entire raw email message and send it to Nylas.
Microsoft Office365 and Outlook
Follow these steps to find the detailed header information for Office365 and Outlook:
- Open the email message in the provider's UI.
- Copy the entire contents of the email message's details and send it to Nylas.