Product lifecycle
Documentation for several different types of products exist on this site. You might see articles labeled with Private preview, Beta, Maintenance mode, and other tags. This page explains what those mean.
Private preview releases
Software that is in a Private preview release state is near the beginning of its development lifecycle. It may contain bugs, errors, and omissions, it might not have all the features or functionality it needs to be a complete solution to a problem, and its endpoints, arguments, and methods might change as it progresses toward general release.
Nylas provides limited access to Private preview features to some customers to help with onboarding and implementation, and to get early feedback on the functionality and interactions.
Private preview features should not be used in production apps and environments, and should be implemented with caution and the help of Nylas Support.
Public beta releases
Features in a Public beta release state are ready for more user feedback to help us give them polish. They might or might not be feature-complete, but are unlikely to change significantly before they graduate to general availability. However, they may still have bugs, errors, or omissions, and their endpoints and implementation may change before release.
Nylas provides access to Public beta releases to help get feedback, test capacity, feature completeness, and user and developer experience.
Contact the Nylas Support team before using Beta features in production apps and environments. In many cases there are processes and steps you can take to reduce risk, and some Beta features might be completely stable but only missing some items that your project doesn't use.
General availability
Software that is in General Availability (GA) is ready for prime time! These features should be considered stable and feature complete, and ready to be implemented for production applications.
GA features should be generally free of bugs, but if you encounter them please report them to Nylas Support.
Maintenance mode
This status was previously called "Long-term Support" or "LTS".
Features that are in Maintenance mode are maintained by Nylas, but are on their way to being deprecated. Nylas patches bugs and vulnerabilities, but development on the feature is considered finished, and no new features or functionality will be added.
If you are using features in your production app that in Maintenance mode, you should consider alternatives that are available. Nylas Support might be able to help you find them.
Deprecated
Features that are deprecated are no longer supported, and should be removed from your app as soon as is convenient. Nylas no longer maintains or patches these features, and is unable to support apps that continue to use them.