This page provides schema references for the notifications that Nylas sends.
Keep in mind
Section titled “Keep in mind”- Nylas guarantees “at least once” delivery of webhooks. You might receive duplicate webhook notifications because of the provider’s behavior (for example, when Google and Microsoft Graph send upserts).
- You can send a request to the Webhook Mock Payload endpoint to get sample notification payloads on demand.
Grant notifications
Section titled “Grant notifications”Grant Created notifications
Section titled “Grant Created notifications”Nylas sends a grant.created notification when a user successfully authenticates with your Nylas application for the first time.
{ "specversion": "1.0", "type": "grant.created", "source": "/nylas/system", "id": "mock-id", "time": 1234567890, "data": { "application_id": "NYLAS_APPLICATION_ID", "object": { "code": 25012, "grant_id": "NYLAS_GRANT_ID", "integration_id": "NYLAS_INTEGRATION_ID", "login_id": "mock-login-id", "provider": "google" } }}Grant Updated notifications
Section titled “Grant Updated notifications”Nylas sends a grant.updated notification when a grant is modified, updated, or re-authenticated.
{ "specversion": "1.0", "type": "grant.updated", "source": "/nylas/system", "id": "mock-id", "time": 123456789, "data": { "application_id": "NYLAS_APPLICATION_ID", "object": { "code": 25014, "grant_id": "NYLAS_GRANT_ID", "integration_id": "NYLAS_INTEGRATION_ID", "provider": "microsoft", "reauthentication_flag" : false } }}Grant Deleted notifications
Section titled “Grant Deleted notifications”Nylas sends a grant.deleted notification when a grant is deleted because of a Delete Grant request.
{ "specversion": "1.0", "type": "grant.deleted", "source": "/nylas/system", "id": "mock-id", "time": 1234567890, "data": { "application_id": "NYLAS_APPLICATION_ID", "object": { "code": 25013, "grant_id": "NYLAS_GRANT_ID", "integration_id": "NYLAS_INTEGRATION_ID", "provider": "google" } }}Grant Expired notifications
Section titled “Grant Expired notifications”Nylas sends a grant.expired notification when a grant’s credentials expire, usually because of a change in the user’s password on the provider.
Tip: You can subscribe to the grant.expired trigger to automatically notify administrators or users to act when a grant expires.
{ "specversion": "1.0", "type": "grant.expired", "source": "/nylas/system", "id": "<WEBHOOK_ID>", "time": 1739223251, "webhook_delivery_attempt": 1, "data": { "application_id": "<NYLAS_APPLICATION_ID>", "object": { "code": 25009, "grant_id": "<NYLAS_GRANT_ID>", "integration_id": "<NYLAS_INTEGRATION_ID>", "provider": "google" } }}Calendar notifications
Section titled “Calendar notifications”Calendar Created notifications
Section titled “Calendar Created notifications”Nylas sends a calendar.created notification when a user creates a calendar.
{ "specversion": "1.0", "type": "calendar.created", "source": "/google/events/realtime", "id": "<WEBHOOK_ID>", "data": { "application_id": "<NYLAS_APPLICATION_ID>", "object": { "grant_id": "<NYLAS_GRANT_ID>", "description": "Personal calendar", "id": "<CALENDAR_ID>", "metadata": { "key1": "all-meetings", "key2": "on-site" }, "is_primary": false, "location": "New York", "name": "Personal", "object": "calendar", "read_only": false, "timezone": "America/New_York", "is_owned_by_user": false } }}Calendar Updated notifications
Section titled “Calendar Updated notifications”Nylas sends a calendar.updated notification when the name, description, location or timezone of a calendar changes.
{ "specversion": "1.0", "type": "calendar.updated", "source": "/google/events/realtime", "id": "<WEBHOOK_ID>", "data": { "application_id": "<NYLAS_APPLICATION_ID>", "object": { "grant_id": "<NYLAS_GRANT_ID>", "description": "Personal calendar", "id": "<CALENDAR_ID>", "metadata": { "key1": "all-meetings", "key2": "on-site" }, "is_primary": false, "location": "New York", "name": "Personal", "object": "calendar", "read_only": false, "timezone": "America/New_York", "is_owned_by_user": false } }}Calendar Deleted notifications
Section titled “Calendar Deleted notifications”Nylas sends a calendar.deleted notification when a user deletes a calendar.
{ "specversion": "1.0", "type": "calendar.deleted", "source": "/google/events/incremental", "id": "mock-id", "data": { "application_id": "NYLAS_APPLICATION_ID", "object": { "grant_id": "NYLAS_GRANT_ID", "is_primary": false, "name": "Mock Calendar", "object": "calendar", "read_only": false, "timezone": "America/Los_Angeles", "is_owned_by_user": false } }}Event notifications
Section titled “Event notifications”Event Created notifications
Section titled “Event Created notifications”Nylas sends an event.created notification when an event is created on a user’s calendar.
{ "specversion": "1.0", "type": "event.created", "source": "/google/events/realtime", "id": "<WEBHOOK_ID>", "time": 1695415185, "webhook_delivery_attempt": 1, "data": { "application_id": "<NYLAS_APPLICATION_ID>", "object": { "account_id": "<NYLAS_V2_ACCOUNT_ID>", "busy": true, "calendar_id": "<CALENDAR_ID>", "conferencing": { "details": { "meeting_code": "<MEETING_CODE>", "phone": ["<MEETING_PHONE_NUMBER>"], "pin": "<MEETING_PIN>", "url": "<MEETING_URL>" }, "provider": "<PROVIDER>" }, "created_at": 1545355476, "creator": { "name": "Leyah Miller" }, "description": "<p>Weekly one-on-one.</p>", "grant_id": "<NYLAS_GRANT_ID>", "hide_participants": true, "html_link": "<EVENT_LINK>", "ical_uid": "<ICAL_UID>", "id": "<EVENT_ID>", "location": "Room 103", "metadata": { "key1": "all-meetings", "key2": "on-site" }, "object": "event", "occurrences": ["<EVENT_ID>"], "organizer": { "name": "Leyah Miller" }, "participants": [{ "status": "yes" }], "read_only": true, "recurrence": ["RRULE:FREQ=WEEKLY;WKST=SU;UNTIL=20230420T065959Z;INTERVAL=2"], "reminders": { "overrides": [], "use_default": true }, "resources": [], "sequence": 17, "status": "confirmed", "title": "One-on-one", "updated_at": 1724359724, "visibility": "default", "when": { "end_time": 1680800100, "end_timezone": "America/Los_Angeles", "object": "timespan", "start_time": 1680796800, "start_timezone": "America/Los_Angeles" } } }}Event Updated notifications
Section titled “Event Updated notifications”Nylas sends an event.updated notification when an event is modified or updated. Nylas adds the occurrences parameter to the notification if the updated event is a single occurrence of a recurring Google event.
If the event is a single occurrence of a recurring event, Nylas includes the master_event_id field, as in the example below.
{ "specversion": "1.0", "type": "event.updated", "source": "/google/events/realtime", "id": "<WEBHOOK_ID>", "time": 1732575192, "webhook_delivery_attempt": 1, "data": { "application_id": "<NYLAS_APPLICATION_ID>", "object": { "account_id": "<NYLAS_V2_ACCOUNT_ID>", "busy": true, "calendar_id": "<CALENDAR_ID>", "cancelled_occurrences": ["<EVENT_ID>"], "conferencing": { "details": { "url": "<MEETING_URL>" }, "provider": "<PROVIDER>" }, "created_at": 1732573232, "description": "Weekly one-on-one.", "grant_id": "<NYLAS_GRANT_ID>", "hide_participants": false, "html_link": "<EVENT_LINK>", "ical_uid": "<ICAL_UID>", "id": "<EVENT_ID>", "location": "Room 103", "object": "event", "metadata": { "key1": "all-meetings", "key2": "on-site" }, "occurrences": ["<EVENT_ID>"], "organizer": { "name": "Nyla" }, "participants": [{ "name": "Leyah Miller", "status": "noreply" }], "read_only": false, "recurrence": ["RRULE:FREQ=WEEKLY;UNTIL=20241219T000000Z;BYDAY=TH"], "reminders": { "overrides": [], "use_default": true }, "resources": [], "status": "confirmed", "title": "One-on-one", "updated_at": 1732575179, "visibility": "public", "when": { "end_time": 1732811400, "end_timezone": "EST5EDT", "object": "timespan", "start_time": 1732809600, "start_timezone": "EST5EDT" } } }}Event Deleted notifications
Section titled “Event Deleted notifications”Nylas sends an event.deleted notification when an event is deleted from a user’s calendar.
{ "specversion": "1.0", "type": "event.deleted", "source": "/google/events/incremental", "id": "mock-id", "data": { "application_id": "NYLAS_APPLICATION_ID", "object": { "grant_id": "NYLAS_GRANT_ID", "calendar_id": "CALENDAR_ID", "id": "mock-data-id", "master_event_id": "mock-recurring-event-master-event-id", "object": "event" } }}Scheduler notifications
Section titled “Scheduler notifications”Booking Created notifications
Section titled “Booking Created notifications”Nylas sends a booking.created notification when a guest creates a booking.
{ "specversion": "1.0", "type": "booking.created", "source": "/nylas/passthru", "id": "<WEBHOOK_ID>", "time": 1725895310, "webhook_delivery_attempt": 1, "data": { "application_id": "<NYLAS_APPLICATION_ID>", "grant_id": "<NYLAS_GRANT_ID>", "object": { "booking_id": "<BOOKING_ID>", "booking_ref": "<BOOKING_REFERENCE>", "configuration_id": "<CONFIGURATION_ID>", "object": "booking", "booking_info": { "event_id": "<EVENT_ID>", "start_time": 1719842400, "end_time": 1719846000, "participants": [ { "name": "Leyah Miller" }, { "name": "Nyla" } ], "additional_fields": {}, "hide_cancellation_options": false, "hide_rescheduling_options": false, "title": "Lunch!", "duration": 60, "location": "That cute restaurant downstairs", "organizer_timezone": "America/Toronto", "guest_timezone": "America/Toronto", "is_group_event": false, "organizer_calendar_id": "primary" } } }}Booking Pending notifications
Section titled “Booking Pending notifications”Nylas sends a booking.pending notification when a guest schedules a pending booking that requires confirmation.
{ "specversion": "1.0", "type": "booking.pending", "source": "/nylas/passthru", "id": "<WEBHOOK_ID>", "time": 1725895310, "webhook_delivery_attempt": 1, "data": { "application_id": "<NYLAS_APPLICATION_ID>", "grant_id": "<NYLAS_GRANT_ID>", "object": { "configuration_id": "<CONFIGURATION_ID>", "booking_id": "<BOOKING_ID>", "booking_ref": "<BOOKING_REFERENCE>", "booking_type": "organizer-confirmation", "booking_info": { "event_id": "<EVENT_ID>", "start_time": 1719842400, "end_time": 1719846000, "participants": [ { "name": "Leyah Miller" }, { "name": "Nyla" } ], "additional_fields": { "phone_number": "555-123-4567", "company": "Nylas Inc." }, "hide_cancellation_options": false, "hide_rescheduling_options": false, "title": "[PENDING] Lunch!", "duration": 60, "location": "That cute restaurant downstairs", "organizer_timezone": "America/Toronto", "guest_timezone": "America/Toronto", "is_group_event": false, "organizer_calendar_id": "primary" } } }}Booking Rescheduled notifications
Section titled “Booking Rescheduled notifications”Nylas sends a booking.rescheduled notification when a guest reschedules a booking.
{ "specversion": "1.0", "type": "booking.rescheduled", "source": "/nylas/passthru", "id": "<WEBHOOK_ID>", "time": 1725895310, "webhook_delivery_attempt": 1, "data": { "application_id": "<NYLAS_APPLICATION_ID>", "grant_id": "<NYLAS_GRANT_ID>", "object": { "booking_id": "<BOOKING_ID>", "booking_ref": "<BOOKING_REFERENCE>", "configuration_id": "<CONFIGURATION_ID>", "object": "booking", "booking_info": { "event_id": "<EVENT_ID>", "start_time": 1719842400, "end_time": 1719846000, "old_start_time": 1719839400, "old_end_time": 1719843000, "participants": [ { "name": "Leyah Miller" }, { "name": "Nyla" } ], "additional_fields": { "phone_number": "555-123-4567", "company": "Nylas Inc.", "notes": "Allergic to peanuts" }, "hide_cancellation_options": false, "hide_rescheduling_options": false, "title": "Lunch!", "duration": 60, "location": "That cute restaurant downstairs", "organizer_timezone": "America/Toronto", "guest_timezone": "America/Toronto", "is_group_event": false, "organizer_calendar_id": "primary" } } }}Booking Deleted notifications
Section titled “Booking Deleted notifications”Nylas sends a booking.cancelled notification when a guest cancels a booking.
{ "specversion": "1.0", "type": "booking.cancelled", "source": "/nylas/passthru", "id": "<WEBHOOK_ID>", "time": 1725895310, "webhook_delivery_attempt": 1, "data": { "application_id": "<NYLAS_APPLICATION_ID>", "grant_id": "<NYLAS_GRANT_ID>", "object": { "configuration_id": "<CONFIGURATION_ID>", "booking_id": "<BOOKING_ID>", "booking_info": { "event_id": "<EVENT_ID>", "start_time": 1719842400, "end_time": 1719846000, "cancellation_reason": "Schedule conflict", "participants": [ { "name": "Leyah Miller" }, { "name": "Nyla" } ], "additional_fields": { "phone_number": "555-123-4567", "company": "Nylas Inc." }, "hide_cancellation_options": false, "hide_rescheduling_options": false, "title": "Lunch!", "duration": 60, "location": "That cute restaurant downstairs", "organizer_timezone": "America/Toronto", "guest_timezone": "America/Toronto", "is_group_event": false, "organizer_calendar_id": "primary" } } }}Booking reminder notifications
Section titled “Booking reminder notifications”Nylas sends a booking.reminder notification at the scheduled reminder time.
{ "specversion": "1.0", "type": "booking.reminder", "source": "/nylas/passthru", "id": "<WEBHOOK_ID>", "time": 1725895310, "webhook_delivery_attempt": 1, "data": { "application_id": "<NYLAS_APPLICATION_ID>", "grant_id": "<NYLAS_GRANT_ID>", "object": { "configuration_id": "<CONFIGURATION_ID>", "booking_id": "<BOOKING_ID>", "booking_ref": "<BOOKING_REFERENCE>", "booking_info": { "event_id": "<EVENT_ID>", "start_time": 1725026400, "end_time": 1725030000, "time_until_event": 3600, "participants": [ { "name": "Leyah Miller" }, { "name": "Nyla" } ], "additional_fields": { "phone_number": "555-123-4567", "company": "Nylas Inc." }, "hide_cancellation_options": false, "hide_rescheduling_options": false, "title": "Lunch!", "duration": 60, "location": "That cute restaurant downstairs", "organizer_timezone": "America/Toronto", "guest_timezone": "America/Toronto", "provider": "google", "is_group_event": false, "organizer_calendar_id": "primary" } } }}Notetaker notifications
Section titled “Notetaker notifications”You can subscribe to the following Notetaker triggers to be notified when changes are made:
Notetaker Created notifications
Section titled “Notetaker Created notifications”Nylas sends a notetaker.created notification when you create or schedule a Notetaker bot. If you create the bot to attend an ad-hoc meeting, Nylas omits the join_time, event.ical_uid, and event.event_id fields from the notification.
{ "specversion": "1.0", "type": "notetaker.created", "source": "/nylas/notetaker", "id": "<WEBHOOK_ID>", "time": 1737500935555, "webhook_delivery_attempt": 0, "data": { "application_id": "<NYLAS_APPLICATION_ID>", "object": { "id": "<NOTETAKER_ID>", "grant_id": "<NYLAS_GRANT_ID>", "meeting_settings": { "video_recording": true, "audio_recording": true, "transcription": true }, "join_time": 1737500936450, "calendar_id": "<CALENDAR_ID>", "event": { "ical_uid": "<ICAL_UID>", "event_id": "<EVENT_ID>", "master_event_id": "<EVENT_ID>" }, "object": "notetaker", "state": "scheduled" } }}Notetaker Updated notifications
Section titled “Notetaker Updated notifications”Nylas sends a notetaker.updated notification when Notetaker goes through a status change (for example, it joins or leaves a meeting). The status parameter can have any of the following values:
attendingconnectingdisconnectedfailed_entryscheduledwaiting_for_entry
If the bot is attending an ad-hoc meeting, Nylas omits the join_time, event.ical_uid, and event.event_id fields from the notification.
{ "specversion": "1.0", "type": "notetaker.updated", "source": "/nylas/notetaker", "id": "<WEBHOOK_ID>", "time": 1737500935555, "webhook_delivery_attempt": 0, "data": { "application_id": "<NYLAS_APPLICATION_ID>", "object": { "id": "<NOTETAKER_ID>", "grant_id": "<NYLAS_GRANT_ID>", "meeting_settings": { "video_recording": true, "audio_recording": true, "transcription": true }, "join_time": 1737500936450, "calendar_id": "<CALENDAR_ID>", "event": { "ical_uid": "<ICAL_UID>", "event_id": "<EVENT_ID>", "master_event_id": "<MASTER_EVENT_ID>" }, "object": "notetaker", "state": "scheduled" } }}Notetaker Meeting State notifications
Section titled “Notetaker Meeting State notifications”Nylas sends a notetaker.meeting_state notification when the status of a Notetaker bot updates while it’s attending a meeting. Nylas starts listening for these events when the Notetaker’s status changes to connecting.
The meeting_state parameter can have any of the following values:
api_request: The Notetaker bot left a meeting because it received a Remove from Meeting request.bad_meeting_code: The meeting isn’t active and can’t be joined.dispatched: The Notetaker bot has loaded the meeting page.entry_denied: The Notetaker bot’s admission request was rejected.internal_error: Notetaker encountered an error.kicked: The Notetaker bot was removed from the meeting by a participant.no_meeting_activity: The Notetaker bot left the meeting because there was no activity from the participants (for example, all participants are silent for a period of time).no_participants: The Notetaker bot left the meeting because it was the last participant in the meeting.no_response: The Notetaker bot’s admission request timed out.recording_active: The Notetaker bot is attending and recording a meeting.waiting_for_entry: The Notetaker bot is waiting to be admitted to the meeting.
{ "specversion": "1.0", "type": "notetaker.meeting_state", "source": "/nylas/notetaker", "id": "<WEBHOOK_ID>", "time": 1737500935555, "webhook_delivery_attempt": 0, "data": { "application_id": "<NYLAS_APPLICATION_ID>", "object": { "id": "<NOTETAKER_ID>", "grant_id": "<NYLAS_GRANT_ID>", "calendar_id": "<CALENDAR_ID>", "event": { "ical_uid": "<ICAL_UID>", "event_id": "<EVENT_ID>", "master_event_id": "<MASTER_EVENT_ID>" }, "object": "notetaker", "state": "connecting", "meeting_state": "dispatched" } }}Notetaker Media notifications
Section titled “Notetaker Media notifications”Nylas sends a notetaker.media notification when a recording or transcription is processing, available, or deleted. Nylas starts listening for these events when the Notetaker’s status changes to disconnected.
The status parameter can have any of the following values:
available: A recording or transcription is available to download.deleted: A recording or transcription has been deleted because of an API request or the media retention policy.error: Nylas encountered an error while processing a recording.processing: Nylas is processing and transcribing a recording. This might take a bit longer for speaker-labeled transcriptions.
{ "specversion": "1.0", "type": "notetaker.media", "source": "/nylas/notetaker", "id": "<WEBHOOK_ID>", "time": 1737500935555, "webhook_delivery_attempt": 1, "data": { "application_id": "<NYLAS_APPLICATION_ID>", "object": { "object": "notetaker", "grant_id": "<NYLAS_GRANT_ID>", "id": "<NOTETAKER_ID>", "state": "available", "media": { "recording": "<RECORDING_URL>", "thumbnail": "<THUMBNAIL_URL>", "transcript": "<TRANSCRIPT_URL>" } } }}Notetaker Deleted notifications
Section titled “Notetaker Deleted notifications”Nylas sends a notetaker.deleted notification when a Notetaker bot is deleted, an event that included a scheduled Notetaker is cancelled or deleted, or a Notetaker’s settings are null. If the bot was created for an ad-hoc meeting, Nylas omits the event.ical_uid and event.event_id fields from the notification.
{ "specversion": "1.0", "type": "notetaker.deleted", "source": "/nylas/notetaker", "id": "<WEBHOOK_ID>", "time": 1737500935555, "webhook_delivery_attempt": 0, "data": { "application_id": "<NYLAS_APPLICATION_ID>", "object": { "id": "<NOTETAKER_ID>", "grant_id": "<NYLAS_GRANT_ID>", "calendar_id": "<CALENDAR_ID>", "event": { "ical_uid": "<ICAL_UID>", "event_id": "<EVENT_ID>", "master_event_id": "<EVENT_ID>" } } }}Message notifications
Section titled “Message notifications”message.createdmessage.updatedmessage.send_success(Scheduled messages only.)message.send_failed(Scheduled messages only.)message.bounce_detected(Available for Google, Microsoft Graph, iCloud, and Yahoo.)message.*.metadata(Available for Google only.)
Message Created notifications
Section titled “Message Created notifications”Nylas sends a message.created notification when a user creates a message.
{ "specversion": "1.0", "type": "message.created", "source": "/google/emails/realtime", "id": "<WEBHOOK_ID>", "time": 1723821985, "webhook_delivery_attempt": 1, "data": { "application_id": "<NYLAS_APPLICATION_ID>", "object": { "attachments": [{ "content_disposition": "attachment; filename=\"image.jpg\"", "content_id": "<CID>", "content_type": "image/jpeg; name=\"image.jpg\"", "filename": "image.jpg", "grant_id": "<NYLAS_GRANT_ID>", "id": "<ATTACHMENT_ID>", "is_inline": false, "size": 4860136 }], "bcc": [{ }], "body": "<div dir=\"ltr\">Test with attachments</div>\r\n", "cc": [{ }], "date": 1723821981, "folders": ["SENT"], "from": [{ "name": "Nylas Swag" }], "grant_id": "<NYLAS_GRANT_ID>", "id": "<MESSAGE_ID>", "metadata": { "key1": "all-meetings", "key2": "on-site" }, "object": "message", "reply_to": [], "snippet": "This message has an attachment.", "starred": false, "subject": "Let's send an attachment", "thread_id": "<THREAD_ID>", "to": [{ }], "unread": false } }}Message Updated notifications
Section titled “Message Updated notifications”Nylas sends a message.updated notification when a user modifies or updates a message.
{ "specversion": "1.0", "type": "message.updated", "source": "/google/emails/realtime", "id": "<WEBHOOK_ID>", "time": 1723821985, "webhook_delivery_attempt": 1, "data": { "application_id": "<NYLAS_APPLICATION_ID>", "object": { "body": "<div dir=\"ltr\">Test with attachments</div>\r\n", "cc": [{ "name": "Nyla" }], "date": 1234567890, "folders": ["INBOX"], "from": [{ "name": "Leyah Miller" }], "grant_id": "<NYLAS_GRANT_ID>", "id": "<MESSAGE_ID>", "metadata": { "key1": "all-meetings", "key2": "on-site" }, "object": "message", "reply_to_message_id": "<MESSAGE_ID>", "snippet": "This message has an attachment.", "starred": false, "subject": "Let's send an attachment", "thread_id": "<THREAD_ID>", "to": [{ }], "unread": true } }}Message Send Success notifications
Section titled “Message Send Success notifications”Nylas sends a message.send_success notification when a scheduled message is sent and delivered successfully. You need to set the send_at parameter in a message to use this trigger.
{ "specversion": "1.0", "type": "message.send_success", "source": "/nylas/send", "id": "mock-id", "time": 1234567890, "data": { "application_id": "NYLAS_APPLICATION_ID", "grant_id": "NYLAS_GRANT_ID", "object": { "attachments": [{ "content": "HASKDJhiuahsdjlkhKJAsd=", "content_type": "text/plain", "filename": "myfile.txt", "id": "mock-attachment-id", "size": 16 }], "bcc": [{ "name": "Mock bcc name " }], "body": "mock-body", "cc": [{ "name": "Mock cc name" }], "from": [{ }], "id": "mock-id", "reply_to": [{ "name": "Mock reply to name " }], "schedule_id": "mock-schedule-id", "send_at": 1234567880, "subject": "Mock Subject", "to": [{ "name": "Mock Name" }], "use_draft": false } }}Message Send Failed notifications
Section titled “Message Send Failed notifications”Nylas sends a message.send_failed notification when a scheduled message is sent, but not delivered. You need to set the send_at parameter in a message to use this trigger.
{ "specversion": "1.0", "type": "message.send_failed", "source": "/nylas/send", "id": "mock-id", "time": 1234567890, "data": { "application_id": "NYLAS_APPLICATION_ID", "grant_id": "NYLAS_GRANT_ID", "object": { "attachments": [{ "content": "HASKDJhiuahsdjlkhKJAsd=", "content_type": "text/plain", "filename": "myfile.txt", "id": "mock-attachment-id", "size": 16 }], "bcc": [{ "name": "Mock bcc name " }], "body": "mock-body", "cc": [{ "name": "Mock cc name" }], "from": [{ }], "id": "mock-id", "reply_to": [{ "name": "Mock reply to name " }], "schedule_id": "mock-schedule-id", "send_at": 1234567880, "subject": "Mock Subject", "to": [{ "name": "Mock Name" }], "use_draft": false } }}Message Bounce Detected notifications
Section titled “Message Bounce Detected notifications”Note: The Bounce Detected trigger is available for Gmail and Microsoft Graph only.
Nylas sends a message.bounce_detected notification when a message bounces or isn’t delivered. You can subscribe to the trigger so you can notify users when a message bounces.
This trigger is currently available for Google, Microsoft Graph, iCloud, and Yahoo.
{ "specversion": "1.0", "type": "message.bounce_detected", "source": "/nylas/send", "id": "mock-id", "time": 1234567890, "webhook_delivery_attempt" : 1, "data": { "application_id": "example NYLAS_APPLICATION_ID", "grant_id": "example NYLAS_GRANT_ID", "object": { "bounce_reason": "An example message describing the reason for the bounce.", "bounce_date": "Wed, 25 Jan 2023 10:18:39 -0800", "type": "mailbox_unavailable", "code": 550, "grant_id": "mock-grant-id", "origin": { "to": [ ], "subject": "example-subject", "mime_id": "SJ0PR16MB40611C92DE872E6FC5916859D4603@SJ0PR16MB4062.namprd16.prod.outlook.com", "id": "AAkALgAAAAAAHYQDEapmEc2byACqAC-EWg0AVKoCBvx5pk2OWnx9GWNeIAABogwSJQAB", "original_send_at": "Mon, 16 Sep 2024 16:15:49 +0000" } } }}Message Metadata notifications
Section titled “Message Metadata notifications”If your account uses Google’s /gmail.metadata scope, Nylas sends message.*.metadata notifications with limited information. These notifications don’t include the body, snippet, or attachment fields.
Nylas sends a message.*.metadata notification when an account that uses the /gmail.metadata scope creates or updates a message.
{ "specversion": "1.0", "type": "message.created.metadata", "source": "/google/emails/realtime", "id": "<WEBHOOK_ID>", "time": 1723821985, "webhook_delivery_attempt": 1, "data": { "application_id": "<NYLAS_APPLICATION_ID>", "object": { "bcc": [{ }], "cc": [{ }], "date": 1723821981, "folders": ["SENT"], "from": [{ "name": "Nylas Swag" }], "grant_id": "<NYLAS_GRANT_ID>", "headers": [ { "name": "Delivered-To", }, { "name": "Return-Path", }, { "name": "Received", "value": "Received Header Value" }, { "name": "MIME-Version", "value": "1.0" }, { "name": "From", }, { "name": "Date", "value": "Fri, 16 Aug 2024 9:26:21 -0600" }, { "name": "Message-ID", "value": "<MESSAGE_ID>" }, { "name": "Subject", "value": "Let's send an attachment" }, { "name": "To", }, { "name": "Content-Type", "value": "multipart/alternative" }, { "name": "Custom-Header", "value": "Custom header" } ], "id": "<MESSAGE_ID>", "metadata": { "key1": "all-meetings", "key2": "on-site" }, "object": "message", "reply_to": [], "starred": false, "subject": "Let's send an attachment", "thread_id": "<THREAD_ID>", "to": [{ }], "unread": false } }}{ "specversion": "1.0", "type": "message.updated.metadata", "source": "/google/emails/realtime", "id": "<WEBHOOK_ID>", "time": 1723821985, "webhook_delivery_attempt": 1, "data": { "application_id": "<NYLAS_APPLICATION_ID>", "object": { "bcc": [{ }], "cc": [{ }], "date": 1723821981, "folders": ["SENT"], "from": [{ "name": "Nylas Swag" }], "grant_id": "<NYLAS_GRANT_ID>", "headers": [ { "name": "Delivered-To", }, { "name": "Return-Path", }, { "name": "Received", "value": "Received Header Value" }, { "name": "MIME-Version", "value": "1.0" }, { "name": "From", }, { "name": "Date", "value": "Fri, 16 Aug 2024 9:26:21 -0600" }, { "name": "Message-ID", "value": "<MESSAGE_ID>" }, { "name": "Subject", "value": "Let's send an attachment" }, { "name": "To", }, { "name": "Content-Type", "value": "multipart/alternative" }, { "name": "Custom-Header", "value": "mock custom header" } ], "id": "<MESSAGE_ID>", "metadata": { "key1": "all-meetings", "key2": "on-site" }, "object": "message", "reply_to": [], "starred": false, "subject": "Let's send an attachment", "thread_id": "<THREAD_ID>", "to": [{ }], "unread": false } }}Message tracking notifications
Section titled “Message tracking notifications”You can subscribe to the following triggers to get notifications when tracking trigger criteria are met on messages with tracking enabled:
Tracking migration
Section titled “Tracking migration”Legacy webhook notifications are available for Contract plans only. If you have a contract with us, contact Nylas Support to set up *.legacy webhook triggers.
For migration purposes, you can subscribe to the following *.legacy webhook triggers to receive tracking data initiated by the v2 Email API:
The deltas array in each *.legacy notification contains the v2 message tracking data.
To use the *.legacy webhook triggers, you need to…
- Migrate a user’s v2 connected account to a v3 grant.
- Set up your v3 webhook endpoints with the corresponding tracking triggers.
- Keep the user’s v2 connected account active.
- Keep your v2 webhook endpoints with the corresponding tracking webhook triggers active.
After you finish migrating your application, you should use the v3 message tracking instead.
Message Opened notifications
Section titled “Message Opened notifications”Nylas sends a message.opened notification when a participant first opens a tracked message.
If your grant is expired, you’ll still receive message.opened notifications. If your grant has been deleted, however, Nylas stops sending message.send notifications.
{ "specversion": "1.0", "type": "message.opened", "source": "/com/nylas/tracking", "id": "b1e59587-0f85-4dd6-9ab9-d174b97bbdc9", "time": 1695480567, "data": { "application_id": "NYLAS_APPLICATION_ID", "grant_id": "NYLAS_GRANT_ID", "object": { "message_data": { "count": 1, "timestamp": 1695480410 }, "message_id": "18ac281f237c934b", "label": "Testing Nylas Messaged Opened Tracking", "recents": [ { "ip": "<IP ADDR>", "opened_id": 0, "timestamp": 1695480567, "user_agent": "Mozilla/5.0" }, { "ip": "<IP ADDR>", "opened_id": 1, "timestamp": 1695480567, "user_agent": "Mozilla/5.0" }, { "ip": "<IP ADDR>", "opened_id": 2, "timestamp": 1695480567, "user_agent": "Mozilla/5.0" } ], "sender_app_id": "<app id>", "timestamp": 1695480410 } }}Link Clicked notifications
Section titled “Link Clicked notifications”Nylas sends a message.link_clicked notification when a participant clicks a link in a tracked message.
{ "specversion": "1.0", "type": "message.link_clicked", "source": "/com/nylas/tracking", "id": "4eabe42e-50e4-42ce-9014-0d602ed8e2ba", "time": 1695480423, "data": { "application_id": "NYLAS_APPLICATION_ID", "grant_id": "NYLAS_GRANT_ID", "object": { "link_data": [{ "count": 1, "url": "https://www.example.com" }], "message_id": "18ac281f237c934b", "label": "Hey, just testing", "recents": [ { "click_id": "0", "ip": "<IP ADDR>", "link_index": "0", "timestamp": 1695480422, "user_agent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.0.0 Safari/537.36" }, { "click_id": "1", "ip": "<IP ADDR>", "link_index": "0", "timestamp": 1695480422, "user_agent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.0.0 Safari/537.36" }, { "click_id": "2", "ip": "<IP ADDR>", "link_index": "0", "timestamp": 1695480422, "user_agent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.0.0 Safari/537.36" } ], "sender_app_id": "<app id>", "timestamp": 1695480422 } }}Thread Replied notifications
Section titled “Thread Replied notifications”Nylas sends a thread.replied notification when a participant replies to a tracked email thread.
{ "specversion": "1.0", "type": "thread.replied", "source": "/com/nylas/tracking", "id": "d67b0806-b263-4fca-b297-c62478a66e01", "time": 1696007157, "data": { "application_id": "NYLAS_APPLICATION_ID", "grant_id": "NYLAS_GRANT_ID", "object": { "message_id": "<message-id-of-reply>", "root_message_id": "<message-id-of-original-tracked-message>", "label": "some-client-label", "reply_data": { "count": 1 }, "sender_app_id": "<app-id>", "thread_id": "<thread-id-of-sent-message>", "timestamp": 1696007157 } }}Message Opened legacy notifications
Section titled “Message Opened legacy notifications”{ "specversion": "1.0", "type": "message.opened.legacy", "source": "/com/nylas/v2/webhooks", "id": "webhook_id", "time": 1733261181, "webhook_delivery_attempt": 1, "data": { "application_id": "<V3_NYLAS_APPLICATION_ID>", "grant_id": "<V3_NYLAS_GRANT_ID>", "object": { "deltas": [ { "date": 1733261154, "object": "metadata", "object_data": { "account_id": "<V2_NYLAS_ACCOUNT_ID>", "id": "<V2_WEBHOOK_ID>", "metadata": { "count": 1, "message_id": "<V2_MESSAGE_ID>", "payload": "Hello world", "recents": [ { "id": 0, "ip": "ip_address", "timestamp": 1733163186, "user_agent": "Mozilla/5.0 (Windows NT 5.1; rv:11.0) Gecko Firefox/11.0 (via ggpht.com GoogleImageProxy)" }, ], "timestamp": 1733261154 }, "namespace_id": "<V2_NAMESPACE_ID>", "object": "metadata" }, "type": "message.opened" } ], "grant_id": "<V3_NYLAS_GRANT_ID>", "object": "message" } }}Link Clicked Legacy notifications
Section titled “Link Clicked Legacy notifications”{ "specversion": "1.0", "type": "message.link_clicked.legacy", "source": "/com/nylas/v2/webhooks", "id": "webhook_id", "time": 1733261173, "webhook_delivery_attempt": 1, "data": { "application_id": "<V3_NYLAS_APPLICATION_ID>", "grant_id": "<V3_NYLAS_GRANT_ID>", "object": { "deltas": [ { "date": 1733261158, "object": "metadata", "object_data": { "account_id": "<V2_NYLAS_ACCOUNT_ID>", "id": "<V2_WEBHOOK_ID>", "metadata": { "link_data": [ { "count": 8, "url": "client_url" } ], "message_id": "<V2_MESSAGE_ID>", "payload": "Hello world", "recents": [ { "id": 0, "ip": "ip_address", "link_index": 0, "timestamp": 1733163188, "user_agent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36" } ], "timestamp": 1733163166 }, "namespace_id": "<V2_NAMESPACE_ID>", "object": "metadata" }, "type": "message.link_clicked" } ], "grant_id": "<V3_NYLAS_GRANT_ID>", "object": "message" } }}Thread Replied Legacy notifications
Section titled “Thread Replied Legacy notifications”{ "specversion": "1.0", "type": "thread.replied.legacy", "source": "/com/nylas/v2/webhooks", "id": "v3_webhook_id", "time": 1733180746, "webhook_delivery_attempt": 1, "data": { "application_id": "<V3_NYLAS_APPLICATION_ID>", "grant_id": "<V3_NYLAS_GRANT_ID>", "object": { "deltas": [ { "date": 1733180719, "object": "message", "object_data": { "account_id": "<V2_NYLAS_ACCOUNT_ID>", "id": "<V2_WEBHOOK_ID>", "metadata": { "from_self": true, "message_id": "<V2_MESSAGE_ID>", "payload": "Hello world", "reply_to_message_id": "<V2_REPLY_TO_MESSAGE_ID>", "thread_id": "<V2_THREAD_ID>", "timestamp": 1733180490 }, "namespace_id": "<V2_NAMESPACE_ID>", "object": "message" }, "type": "thread.replied" } ], "grant_id": "<V3_NYLAS_GRANT_ID>", "object": "thread" } }}ExtractAI notifications
Section titled “ExtractAI notifications”Order notifications
Section titled “Order notifications”Nylas sends a message.intelligence.order notification when a user receives a message that has information about an e-commerce order.
{ "specversion": "1.0", "type": "message.intelligence.order", "source": "/google/emails/historic", "id": "TV6RF5Vq0h41th3r31337h4x0r", "time": 1716913463, "webhook_delivery_attempt": 1, "data": { "application_id": "<NYLAS_APPLICATION_ID>", "object": { "confidence_score": 1, "email_category": "order_in_transit", "email_timestamp": 1632877388, "error": null, "fetched_email_id": "18f9d4c513cbd00d", "grant_id": "<NYLAS_GRANT_ID>", "merchant": { "domain": "example.com", "name": "Nyla's Natural Bath Products" }, "metadata": { "language": "en", "market": "US", "sender_domain": "store.example.com" }, "object": "message", "order_status": "order_in_transit", "orders": [{ "coupon": null, "currency": "USD", "discount": null, "gift_card": null, "line_items": [{ "color": null, "name": "So Sensitive Soap - Unscented Soap Bar For Sensitive Skin - 4 oz.", "product_id": null, "product_image_uri": "https://imgcdn.example.com/img/1925bf51-82a3-49be-bfdb-01e0633195f8.jpeg", "quantity": 1, "size": null, "unit_price": 197, "url": null }], "order_date": "1632726000", "order_number": "<MERCHANT_ORDER_NUMBER>", "shipping_total": null, "total_amount": 812, "total_tax_amount": 16 }], "status": "SUCCESS" } }}Order Tracking notifications
Section titled “Order Tracking notifications”Nylas sends a message.intelligence.tracking notification when a user receives a message that has tracking information for an e-commerce order.
{ "specversion": "1.0", "type": "message.intelligence.tracking", "source": "/google/emails/historic", "id": "AWtuXhdwHdUAyx4nwpbe9h8937", "time": 1716558937, "webhook_delivery_attempt": 1, "data": { "application_id": "<NYLAS_APPLICATION_ID>", "object": { "confidence_score": 1, "email_category": "order_in_transit", "email_timestamp": 1714136753, "error": null, "fetched_email_id": "18f1a83273ee32e9", "grant_id": "<NYLAS_GRANT_ID>", "merchant": { "domain": "example.com", "name": null }, "metadata": { "language": "en", "market": "US", "sender_domain": "example.com" }, "object": "message", "order_status": "order_in_transit", "shippings": [{ "carrier": "Nyla Global Express Inc.", "decoded_link": null, "order_number": "<CARRIER_ORDER_NUMBER>", "tracking_link": "<CARRIER_TRACKING_LINK>", "tracking_number": "<CARRIER_TRACKING_NUMBERx>" }], "status": "SUCCESS" } }}Order Return notifications
Section titled “Order Return notifications”Nylas sends a message.intelligence.return notification when a user receives a message that has return information for an e-commerce order.
{ "specversion": "1.0", "type": "message.intelligence.return", "source": "/google/emails/incremental", "id": "SuwjxNj4ZFCBvj3j7wYcBn0841", "time": 1734370841, "webhook_delivery_attempt": 1, "data": { "application_id": "<NYLAS_APPLICATION_ID>", "object": { "confidence_score": 1, "email_category": "other", "email_timestamp": 1734370631, "fetched_email_id": "<MESSAGE_ID>", "grant_id": "<NYLAS_GRANT_ID>", "merchant": { "domain": "example.com", "name": "Nyla's Natural Bath Products" }, "metadata": { "language": "en", "market": "US", "sender_domain": "example.com" }, "object":"message", "order_status":"other", "returns": [{ "order_number": null, "refund_total": null, "returns_date": 1734370631 }], "status": "SUCCESS" } }}Folder notifications
Section titled “Folder notifications”Folder Created notifications
Section titled “Folder Created notifications”Nylas sends a folder.created notification when a user creates a folder.
{ "specversion": "1.0", "type": "folder.created", "source": "/google/emails/incremental", "id": "mock-id", "time": 1718210511, "webhook_delivery_attempt": 1, "data": { "application_id": "<NYLAS_APPLICATION_ID>", "object": { "grant_id": "<NYLAS_GRANT_ID>", "id": "<FOLDER_ID>", "name": "My test folder", "object": "folder", "system_folder": false } }}Folder Updated notifications
Section titled “Folder Updated notifications”Nylas sends a folder.updated notification when a user updates a folder.
{ "specversion": "1.0", "type": "folder.updated", "source": "/google/emails/incremental", "id": "mock_id", "time": 1718210554, "webhook_delivery_attempt": 1, "data": { "application_id": "<NYLAS_APPLICATION_ID>", "object": { "grant_id": "<NYLAS_GRANT_ID>", "id": "<FOLDER_ID>", "name": "My updated test folder", "object": "folder", "system_folder": false } }}Folder Deleted notifications
Section titled “Folder Deleted notifications”Nylas sends a folder.deleted notification when a user deletes a folder.
{ "specversion": "1.0", "type": "folder.deleted", "source": "/google/emails/incremental", "id": "mock_id", "time": 1718210588, "webhook_delivery_attempt": 1, "data": { "application_id": "<NYLAS_APPLICATION_ID>", "object": { "grant_id": "<NYLAS_GRANT_ID>", "id": "<FOLDER_ID>", "name": "My test folder", "object": "folder", "system_folder": false } }}Contact notifications
Section titled “Contact notifications”Contact Updated notifications
Section titled “Contact Updated notifications”Nylas sends a contact.updated notification when a user creates or updates a contact.
Most providers don’t differentiate between creating and updating contacts in their APIs. Nylas sends a contact.updated notification for both actions.
{ "specversion": "1.0", "type": "contact.updated", "source": "/google/contact/realtime", "id": "mock-id", "webhook_delivery_attempt" : 1, "data": { "application_id": "mock-application-id", "object": { "birthday":"1988-12-31", "company_name":"Nyla Global Express Inc.", "emails":[ { "type":"work" }, { "type":"home" } ], "given_name":"John", "grant_id":"mock-grant-id", "groups":[ { "id":"friends" } ], "id":"mock-id", "im_addresses":[ { "type":"jabber", "im_address":"myjabberaddress" }, { "type":"msn", "im_address":"mymsnaddress" } ], "job_title":"Software Engineer", "manager_name":"Melissa A. Manager", "middle_name":"Jacob", "nickname":"JJ", "notes":"This is where you'd write something about John.", "office_location":"123 Main Street", "object":"contact", "phone_numbers":[ { "number":"1 123 456 7890", "type":"work" } ], "physical_addresses":[ { "city":"San Francisco", "country":"USA", "postal_code":"94107", "state":"CA", "street_address":"123 Main Street", "type":"work" } ], "suffix":"Jr", "surname":"Jingleheimer-Schmidt", "source":"address_book", "web_pages":[ { "url":"www.myWorkPage.example.com", "type":"work" } ] } }}Contact Deleted notifications
Section titled “Contact Deleted notifications”Nylas sends a contact.deleted notification when a user deletes a contact.
{ "specversion": "1.0", "type": "contact.updated", "source": "/google/contact/realtime", "id": "mock-id", "webhook_delivery_attempt" : 1, "data": { "application_id": "mock-application-id", "object": { "birthday":"1960-12-31", "company_name":"Nyla Global Express Inc.", "emails":[ { "type":"work" }, { "type":"home" } ], "given_name":"John", "grant_id":"mock-grant-id", "groups":[ { "id":"friends" } ], "id":"mock-id", "im_addresses":[ { "type":"jabber", "im_address":"myjabberaddress" }, { "type":"msn", "im_address":"mymsnaddress" } ], "job_title":"Software Engineer", "manager_name":"Melissa A. Manager", "middle_name":"Jacob", "nickname":"JJ", "notes":"This is where you'd write something about John.", "office_location":"123 Main Street", "object":"contact", "phone_numbers":[ { "number":"1 123 456 7890", "type":"work" } ], "physical_addresses":[ { "city":"San Francisco", "country":"USA", "postal_code":"94107", "state":"CA", "street_address":"123 Main Street", "type":"work" } ], "suffix":"Jr", "surname":"Jingleheimer-Schmidt", "source":"address_book", "web_pages":[ { "url":"www.myWorkPage.example.com", "type":"work" } ] } }}