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Nylas Was Unable to Connect to the Exchange Server

Nylas was unable to connect using the server settings that were provided.

Solution Connection Error

  • The user should contact their mail administrator and ask for the correct connection settings so they can manually connect.
  • Test your Exchange Autodiscovery
  • If a user's mail server is behind a VPN or firewall or has strict MDM policies in place, we may not be able to support connecting their account.