Agent Accounts are now generally available, graduating from the beta we introduced in April. The Nylas (Agent Account) provisioning variant and the Policies, Rules, and Lists APIs are no longer marked beta.
An Agent Account is a real [email protected] mailbox and calendar that an AI agent owns end to end. It uses the same grant_id contract as any connected account, so your existing Messages, Drafts, Threads, Folders, Calendars, Events, and Webhooks code works against it with no new concepts.
What’s available at GA
Section titled “What’s available at GA”- Built on the Nylas platform: Agent Accounts use the same infrastructure as the rest of Nylas. For our security posture and certifications, including SOC 2 Type II, ISO 27001, ISO 27701, HIPAA, and GDPR, see Nylas security.
- Policies, Rules, and Lists: now stable APIs for guardrailing agent behavior. Policies define what an agent can do, Rules apply conditional logic to inbound and outbound mail, and Lists hold the values that rules reference. See Policies, Rules, and Lists and the Policies, Rules, and Lists references.
- Workspaces: group agent grants under a shared identity and apply policies and rules across the group. See Workspaces and the Workspaces API.
- Deliverability tooling: keep agent mail landing in the inbox with domain warming, DNS provider setup, send limits, and deliverability guidance.
- Mail client access: set an
app_passwordto reach an Agent Account over IMAP and SMTP from a standard mail client. See Mail clients.
Provisioning
Section titled “Provisioning”Create an Agent Account with a single POST /v3/connect/custom call, the nylas agent account create CLI command, or the Nylas Dashboard. See Provisioning and domains and the quickstart.
If you’re building with an AI coding agent, the AI coding agents quickstart walks Claude Code, Cursor, and Codex through provisioning and a working example.
You can also explore and try the endpoints in the Nylas Postman collection.