We take great care to prevent spam and abuse of the Nylas platform. But we all know that malicious actors never sleep.
If you’re receiving spam or other unwanted content that you believe originates from Nylas, contact Nylas Support. In your message, include any information that could help us trace, attribute, and stop the unwanted messages. This might include…
- A brief explanation about why the content is unwanted. Is it spammy or a scam? Does it contain viruses or other malicious files?
- Examples of the unwanted messages as either
.emlor.txtfiles containing the original message with the full original headers. - Logs or reports on the timing and frequency of the unwanted messages.
- Any information you can provide about the sender.
We appreciate all reports. They help us keep our platform, our customers, and our customers’ customers safe and secure! 💙