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Use cases

Looking for provider-specific how-to guides? See Guides for detailed walkthroughs by provider.

The Nylas API products each solve a specific problem on their own, but the real power shows up when you combine them. These tutorials walk through complete workflows that bring together Email, Calendar, Contacts, Scheduler, and Notetaker to solve the kinds of problems you actually run into when building communication features.

Each tutorial is a self-contained project you can follow from start to finish. They assume you have a Nylas account and at least one connected grant, and they include working code samples in multiple languages.

Looking for tutorials that match the type of product you’re building? These pages group tutorials by industry category.

IndustryFocus
CRMSync calendar events, log meeting notes, and track sales activity in your CRM
Sales engagementPipeline automation, meeting follow-ups, and outreach sequences
Recruiting & ATSInterview scheduling, candidate self-booking, and automatic transcription
Customer supportInbox monitoring, ticket routing, and appointment reminders
Scheduling & bookingBooking pages, event reminders, and scheduling pipelines
E-commerceOrder email processing, transactional messaging, and customer communication

Workflows that read, parse, and react to incoming data from email and meetings.

TutorialProductsWhat you’ll build
Monitor an inbox for support ticketsEmail, WebhooksA real-time listener that detects support requests and creates tickets from incoming email

Workflows that create and send messages, events, and reminders.

TutorialProductsWhat you’ll build
Automate meeting follow-up emailsNotetaker, Email, CalendarA system that sends personalized follow-ups after meetings, with notes and action items attached
Schedule reminders from calendar eventsCalendar, EmailA reminder system that sends email notifications before upcoming events

Workflows that keep data in sync between Nylas and external systems.

TutorialProductsWhat you’ll build
Sync calendar events to a CRMCalendar, WebhooksA pipeline that mirrors calendar events into CRM records in real time
Auto-log meeting notes to your CRMNotetaker, WebhooksA system that automatically pushes meeting transcripts and summaries into CRM entries

Workflows that create user-facing features powered by Nylas APIs.

TutorialProductsWhat you’ll build
Add a scheduling page with automatic notetakingScheduler, NotetakerA booking experience that automatically records and transcribes every meeting
Build an interview scheduling pipelineScheduler, Calendar, NotetakerA multi-step hiring workflow with scheduling, calendar holds, and automatic transcription

Complete business workflows that combine multiple Nylas products into a single automated pipeline.

TutorialProductsWhat you’ll build
Automate a sales pipelineEmail, Calendar, ContactsA pipeline that tracks prospect communication, schedules meetings, and logs activity across email and calendar
Automate customer onboardingEmail, Calendar, SchedulerA pipeline that sends welcome sequences, schedules kickoff calls, and tracks engagement automatically